Appropriate Delivery of Advice and Guidance on Method Adaptation

One can find enough evidence in the IS development (ISD) literature supporting the significance of method adaptation for the realization of an effective ISD. Method adaptation involves a decision making process through which the agent(s) modifies the project situation, including the method and the project context, at hand. This paper aims at exploring how a better delivery of guidance and advice (decision support) on method adaptation, i.e. the degree of which the decision support to be provided is employed successfully, can be achieved. To do this we study several stages in which a set of advice and guidance with some decision support tools on method adaptation realized in a large-scale IT department. Each stage is distinguished with respect to the underlying discourses proposed in the decision support literature and elaborated in terms of the method used, the involved parties concerning method adaptation, and the means used in a ten-year timeline in the department. This study shows that agility of the method used, the degree of sharedness of the meaning of method adaptation held by involved parties, the decision support approach (top-down, bottom-up, or middle-out approaches reflecting the degree of dominations of involved parties) to method adaptation, and the combination of humanand technology-driven guidance are essential to an appropriate delivery of decision support for method adaptation.